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FAQs

FAQs:

 How Much Does Shipping Cost?

All our shipping rates have now changed to a tiered-based system, and shipping rates are calculated based on order amounts. Shipping rates are subject to change without notice. 

 

TIERED SHIPPING RATES: 
Canada: Alberta
Order Amount Postage Amount
Up to $50.00 $15.00
$51 - $100 $20.00
$100 - $200 $25.00
$201 - $300 $30.00
$301 - $400 $35.00
$401 - $500 $40.00
$501 - $600 $45.00
$601 - $700 $50.00
$701 - $800 $55.00
$801 - $900 $60.00
$901 - $1000 $65.00

 

TIERED SHIPPING RATES: 
Canada: BC, SK, MB
Order Amount Postage Amount
Up to $50.00 $20.00
$51 - $100 $25.00
$100 - $200 $30.00
$201 - $300 $35.00
$301 - $400 $40.00
$401 - $500 $45.00
$501 - $600 $50.00
$601 - $700 $55.00
$701 - $800 $60.00
$801 - $900 $65.00
$901 - $1000 $70.00

 

TIERED SHIPPING RATES: 
Canada: Territories, Ontario, Maritime Provinces
Order Amount Postage Amount
Up to $50.00 $20.00
$51 - $100 $30.00
$100 - $200 $40.00
$201 - $300 $50.00
$301 - $400 $60.00
$401 - $500 $70.00
$501 - $600 $80.00
$601 - $700 $85.00
$701 - $800 $90.00
$801 - $900 $95.00
$901 - $1000 $100.00

 

TIERED SHIPPING RATES: 
United States of America
Order Amount Postage Amount
Up to $50.00 $25.00
$51 - $100 $35.00
$101 - $150 $45.00
$151 - $200 $55.00
$201 - $250 $65.00
$251 - $300 $75.00
$301 - $350 $85.00
$351 - $400 $95.00
$401 - $450 $105.00
$451 - $500 $115.00
$501 - $550 $125.00
$551 - $600 $135.00
$601 - $650 $145.00
$651 - $700 $155.00
$701 - $750 $165.00
$751 - $800 $175.00
$801 - $850 $185.00
$851 - $900 $195.00
$901 - $950 $205.00
$951 - 1000 $215.00

 

How Long Does Shipping Take?

Depending on where you live, shipping typically takes 3-10 business days.

We have seen these times significantly increase since COVID, and shipping times are hard to predict at this time.

 

Do You Ship Internationally?

At this point, we ship within Canada only and to the continental USA.

 

How Accurate Are the Colours of the Fabrics?

We take great care to display our fabrics as accurately as possible.  However, certain colours are harder to capture than others and colours can also vary, depending on which device you view them on. 

If colour is very important to you or if you need help matching or coordinating a fabric, please contact us first.  

***Disclaimer:  We will not be held responsible for colour variances.

 

Sold By Half Meter - What does that mean?

Our products are listed at half meter increments and cut in continuous lengths where possible.  For example:

Quantity of 1 = 0.5 meter, quantity of 2 = 1 meter, quantity of 3 = 1.5 meters, quantity of 4 = 2 meters, and so on.

 

I Noticed a Flaw - What do I do?

First of all, we ask that you measure your fabric piece.  Often when a flaw is noticed, instead of cutting off a good piece of fabric, we will measure from the flaw forth and you may have received extra yardage.  If this is not the case and we have mistakenly missed the flaw, please contact us and we will do our best to work out a resolution with you.

Please note that minor irregularities in fabric such as small snags, smears, smudges, dirtied salvage edges, etc., are not necessarily considered a flaw and may not be treated as such.  

 

Can I Combine Shipping with a Friend?

 

This option has been suspended, due to our inventory clear-out sale.  If you want to combine shipping with a friend, all items must be placed in one order.  

Can I Add Items to an Order I Just Placed?

Yes you can, providing your order has not shipped yet.  Please message us and we will let you know whether or not your order has shipped already. 

Shipping charges will be refunded, if applicable, and will be calculated using our tiered-based system.